Green banking initiatives: a qualitative study on Indian banking sector

Indian Banking Sector: Challenges and Opportunities

Crm Scale Development & Validation in Indian Banking Sector

The aim of this paper is to develop a reliable and valid CRM (Customer relationship management) scale specifically catering to Indian banking sector. An exhaustive review of literature on CRM was followed by depth interview and questionnaire survey. Exploratory factor analysis was followed by confirmatory factor analysis, which was presented in three forms; the single factor model, covariance m...

Measuring banking sector outreach

• A well developed financial system is necessary for economic development and poverty alleviation (Beck, Demirguc-Kunt and Levine 2004 and Honohan 2004a). The empirical relationship between finance and growth is well established in theoretical literature, as surveyed by Levine (2005). Financial market imperfections are particularly binding on poor or small entrepreneurs lacking collateral, cred...

Measuring banking sector development

Conventional measures of banking sector The traditional indicators utilized for assessing the size, depth and development of a country’s banking (financial) sector are: • The ratio of M2 to GDP • The ratio of private credit to GDP. In particular, both these measures have been used to show the causal effects of financial development on economic growth. However, both measures have some limitation...

A Study on Indian Rural Banking Industry-Issues and Challenges